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Background

 
Passion Expression Trading was established and registered in 2008 with its head office located in Harare with operations around the country. Over the past 10 years, Passion Expression has accumulated a strong and healthy market share and customer trust through following a strategic and customer centric marketing drive. Passion Expression distributesElectrical, Mechanical, Plumbing, Office Hardware Supplies, Steel supplies, Motor vehicle spares, and all Hardware products to its valued clients around the country. Passion Expressionprides itself in the provision of world class support and quality service to all major industries, contractors and traders in Zimbabwe. In order to cope with the huge demandand appetitefor qualityin the market, it imports some of the stocks mainly from South Africa, through our sister company in South Africa for distribution to customers at affordable prices.

Product Portfolio

 
  1. Hardware Merchandise
  2. Computers (Office Accessories)
  3. Motor Vehicle Spares
  4. Gardening equipment and Tools (lawnmowers,  brush cutters, trimmers and more)
  5. Steel products
  6. Building Materials
  7. Plumbing Materials
  8. Electricals and Tools
  9. Industrial Equipment, spares and general supplies
  10. Industrial Chemicals

Vision

 

To be the leading hardware corporate in Zimbabwe by offering best quality products and service to our valued clients.

 

Mission Statement

 
To offer high quality hardware merchandise, industrial equipment and tools to our wide customer base, satisfying their various needs by offering unparalleled service through innovative technologies within an environment of motivated employees who pay attention to efficiency, quality, and work ethic leading to added value to our customers while achieving sustained positive return on investments to our shareholders.

Objective

 
To provide our most valued customers with excellence, value and innovative products and service through a combination of a wide range of merchandise, services and an efficient sales and Customer Service Team. A commitment to people and economic growth constitute an integral part of our vision.

Values

 

Integrity:We act with honesty and integrity, not compromising on quality.

Accountability:We accept responsibility for our actions. We make and support business decisions through experience and good judgment.

Customer Service Excellence: We are dedicated to satisfying customer needs and honoring commitments.

Passion for results: We show pride, enthusiasm and dedication in everything that we do. We are committed to providing and delivering high quality products and services.

Respect:We treat our team members, customers, partners, suppliers, employees and all stakeholders with mutual respect and sensitivity, recognizing the importance of diversity. We respect all individuals and value their contributions.

Diversity:Wide-ranging product and service portfolios to cater for diverse customer needs and preferences.

Responsibility: The planet earth is our home and it is our duty to protect it and everything that lives on it. We are not going to engage in any economic activity which we know and feel it might harm people and the environment.

Business Philosophies/Identity

 
To operate in the growing market, we look ahead, understand the trends and forces that will shape our business and move swiftly to prepare for the future. We get ready for tomorrow today. This embodies our vision and mission statement which clarify our pursuit of business growth and service excellence.